Finance & Technology Priorities

Virtual Conference FAQs


When is the event?

Finance & Technology Priorities Conference is a two-day virtual conference that will take place on Tuesday, June 14 and Wednesday, June 15.

How do I access the event?

Once registered, a link to the virtual conference hub will be sent to the email that you used during registration within 24 hours prior to each day of the conference. This link is to be used for each day of the live conference.

Click around! Explore the Engagement Hub and all of the sessions in store. Scroll through each day to view the sessions. You’ll see speakers, titles, companies, and start times.

How do I log in?

Click into individual sessions to learn more about the presentation, speaker, start time, and duration. This is also where you’ll be asked to register or log in. Since you’re already registered, simply log in with the email address you used to register for the conference. No password is required. Once you’re logged in, you’ll be able to add specific sessions to your personal online calendars and attend the sessions when they go live.

What can I do to ensure an optimal viewing experience?

  • The latest versions of Microsoft Edge, Internet Explorer, Firefox, and Chrome are compatible with the platform on PC and Mac. ON24 recommends using Chrome if you are experiencing issues with a different browser.
  • Use a laptop or desktop computer – tablets or phone applications are not recommended.
  • Ensure that you have a strong internet connection. Streaming other services on your network during the conference can result in degraded audio/video quality, skipping, etc.
  • If you experience any issues during the session, please refresh your browser. This will NOT impact your CPE, as long as you don’t log out of the session. If the problem persists, we advise clearing your browser’s cache.
  • Disable your pop-up blocker and enable Flash (most sessions require it). If you enabled Flash but still see an error message, try refreshing your browser.

When and how will sessions start?

You’ll be able to enter each session room 15 minutes prior to its start time. The session will begin automatically at its designated start time. You don’t have to click anything. Just sit back, relax, and learn!

How do I add sessions to my calendar?

Check out our quick guide here for instructions on how to add the sessions to your calendar.

What are the requirements for earning CPE credits?

To be eligible for CPE credit, you must:

  • View a session live (not on demand).
  • Respond to at least 3 engagement checks throughout a session. These will appear on your screen along with an audio cue.
  • Participants will have the opportunity to download their CPE certificate immediately following a session if above requirements are met.
  • In accordance with the standards for the National Registry of CPE Sponsors, CPE credit will be granted based on a 50-minute hour.

Once these requirements have been met, you will be able to download the CPE certificate in a session via the CPE Certification widget. You will also receive an email with a link to the CPE certificate.

Unfortunately, we're unable to grant CPE credit in cases where technical difficulties disqualify eligibility due to the CPE Program Sponsorship guidelines.

Can I obtain CPE credits by watching the sessions on demand?

Due to NASBA guidelines, CPE credits cannot be earned via on demand sessions. Each session must be viewed live in order to obtain CPE credits.

How do I obtain my CPE certificate?

At the end of each session for which the CPE qualifications have been met, your CPE certificate can be downloaded in the CPE Certification widget on the right side of your screen. You will also receive an email within 24 hours after each session with a link to download the CPE certificate.

Can I get a copy of the PowerPoint presentation?

Yes! If a speaker has made their presentation available for download, check out the Resources widget in the session room to download a PDF version of the presentation and any additional materials from the speaker.

What do I do if I can’t see the presentation or hear the speaker?

Try refreshing your browser. Ensure your speakers / computer audio is activated. Use the Ask Your Questions Here! widget in each session room to ask a member of the support team for additional help.

What do I do if I have questions for the speaker?

Use the same Ask Your Questions Here! widget. Speakers will try to answer as many questions as possible during a session. If they are unable to get to your question, they will follow up with you via email after the session.

What is the refund policy?

Cancellation requests must be made via email to FEI's Professional Development Department at least two business days prior to the event to receive a refund. Requests made less than two business days prior to the event will result in a credit balance. Credit balances expire and are forfeited after six months from the cancellation date. Another individual may substitute for your registration.

I have more questions!

Send an email to and we’ll respond ASAP! Enjoy the event.

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